AI Shopping Assistant for Webshops

ShopAssist proactively guides visitors, answers questions, and recommends products — like your best in-store employee, available 24/7.

30-days free trial. See results on your shop risk-free.

Video preview

Trusted by

Elinor Cosmetics
Banibeans
Eye Impact
fresh32
Gaia Forms
Nat Cosmetics
BarrelBroker
Lunnora
Viva
2.0 Brand
Super-hrana
Tatto Care
Mucki
Ekolife
HQ28
Elinor Cosmetics
Banibeans
Eye Impact
fresh32
Gaia Forms
Nat Cosmetics
BarrelBroker
Lunnora
Viva
2.0 Brand
Super-hrana
Tatto Care
Mucki
Ekolife
HQ28
Elinor Cosmetics
Banibeans
Eye Impact
fresh32
Gaia Forms
Nat Cosmetics
BarrelBroker
Lunnora
Viva
2.0 Brand
Super-hrana
Tatto Care
Mucki
Ekolife
HQ28
Section highlighting common eCommerce challenges with statistical data and visual examples

The harsh reality of running a web shop in 2026

You pay for traffic, but poor site experience is killing your sales. ShopAssist changes that.

Stop paying for traffic that doesn't buy

You are paying hard-earned money for traffic, but 98 out of 100 visitors leave without spending a dime. It's time to start making money from the visitors you already paid for.

Source: Shopify CVR Benchmarks

Shoppers give up on discovery faster than you think

53% of visitors will leave your site entirely if they can't quickly find what they're looking for. This costs eCommerce merchants $2 Trillion per year. Enable real-time discovery in natural language.

Source: Google Cloud

Stop losing sales while you're offline

90% of consumers demand an "immediate" response to pre-sales questions, or they'll happily buy from your competitor. Offer pre-sales customer support when your customer is making a buying decision.

Source: HubSpot Consumer Service statistics to know in 2025

Customers shop globally, but support doesn't scale globally

76% of online shoppers prefer to buy in their native language. Stores operate globally, but support is usually limited to business hours in 1–2 languages. Let ShopAssist proactively sell 24/7 in all languages.

Source: CSA Research

Features

Built for shoppers and merchants alike

Ten ways ShopAssist guides every visitor to checkout — and gives you the data to grow.

24/7 Shopping Assistant

Always there to guide customers, answer questions, and recommend products — in any language your store supports.

ShopAssist AI
Online
Today
Hi! How can I help you today?
Running shoesGift ideas
Running shoes
Great pick! The V2 has extra cushioning and arch support - ideal for daily runs.
Running Shoes V2
Running Shoes V2
$125.00
Add
Type a message...

Guided Product Discovery

Transform your static catalog into a conversational experience that proactively guides shoppers to the perfect products based on their unique needs and intent.

ShopAssist AI● Online
I want a winter jacket
Great choice! Let me find the perfect one:
For whom?ManWomanChild
Material?FleeceWoolDown
Hood?WithWithout
Winter Puffer
Winter Puffer
€250
Down Jacket
Down Jacket
€340
The Down Jacket is a perfect match for you!

Intelligent Product Comparison

Eliminate shopper indecision by instantly highlighting key differences in features and specifications across any product category within the chat interface.

Compare Products
Side-by-side comparison
Alpine Parka
Alpine Parka
Our Pick
Wool Puffer
Wool Puffer
Price
€149
€119
Material
Polyester
80% Wool
Rating
Warmth
We recommend the Wool Puffer for best value

Add to Favourites

Reduce bounce rates by allowing shoppers to save their top picks with a persistent history that serves as a personalized nudge to return and complete their purchase.

ShopAssist AI
1
I found this perfect match for you:
Cashmere Blend Scarf
Cashmere Blend Scarf
€89.00
Favourites
Cashmere Blend Scarf
Cashmere Blend Scarf
€89.00
Add to Cart
Compare

Add to Cart

Shorten the path to purchase by enabling shoppers to add items directly to their cart from within the conversation, turning every inquiry into an immediate sales opportunity.

ShopAssist AI
Online
This is one of our best sellers!
Premium Leather Bag
Premium Leather Bag
€199.00
Item added to cart
Type a message...

Instant Order Tracking

When customers ask “Where is my order?”, ShopAssist verifies the request using the Order ID and Post Number, then shows real-time tracking, shipment status, and delivery ETA. Built with Privacy by Design principles.

ShopAssist AI
Online
Today
Hi! How can I help today?
Where is my order #1042?
Here's the latest on order #1042:
#1042
In transit
Tracking 1Z9X4A82·ETA Fri, May 9
Shipped
Out for delivery
Delivered
Type a message...

Ask ShopAssist on Every Product Page

Place AI-generated, product-specific FAQ buttons directly on product pages. One tap opens ShopAssist and gets a relevant reply, turning passive browsers into engaged shoppers.

Alpine Puffer Jacket
Outerwear

Alpine Puffer Jacket

€189
Ask ShopAssist
ShopAssist AI
Alpine Puffer: Water-resistant?
Yes — DWR coating, rated for light rain. Stays warm to -10°C.
Type a message...

Seamless Inventory Sync

Connects directly to your catalogue. When stock is low, ShopAssist creates urgency to close the sale faster.

Live Inventory

Real-time
Premium Leather Bag
SKU-8290
45
Healthy
Urban Sneakers V2
SKU-8291
2
Low Stock
Wool Blend Coat
SKU-8292
12
Selling Fast
Silk Scarf
SKU-8293
88
Healthy

Instant ROI Analysis

Track every conversion driven by ShopAssist. See which conversations lead to sales and optimise in real-time.

Dashboard

Overview for Oct 24, 2025

Live
Total Revenue
$12,450
+12%
Active Carts
84
+5%
$400
$650
$450
$800
$550
$900
$700
$850
$600
$950

Buying Intent Dashboard

ShopAssist shows you what customers ask, which products they struggle to find, and what information they need before buying. Use these insights to identify missing products, improve your webshop positioning, and optimize product pages with better content.

Buying Intent

Last 24 hours

Live
0
Visited product page
+12%
0
Added to Cart
+8%
0
Completed
+24%
High-intent conversations
Looking for a waterproof jacket under €200
2m ago
Product page
Do you have the wool coat in size M?
5m ago
To Cart
Just placed order #1042, thanks!
12m ago
With Order
Data Privacy & Security

Your data is safe with us

Built with privacy-first principles and enterprise-grade security

GDPR Compliant

No PII required. ShopAssist is designed to meet GDPR standards by default.

Made in EU

Our software is developed in Europe, keeping IP, and R&D under EU jurisdiction.

Secure Integration

Integrated to your store via secure APIs. No risk to your store or customer data.

Testimonials

Trusted by industry leaders

We're really happy with ShopAssist on our store! Many customers are using it, and it now drives a part of our sales. We saw meaningful results already in the first month after launch. On top of helping drive sales, it also reduced our support workload by about 30%. On the dashboard, I see that many pre-purchase questions are now handled directly by ShopAssist on the site. Also, the team behind ShopAssist has been one of the best we've worked with: responsive, helpful, and genuinely interested in making sure we succeed. I would recommend working with them!
Domen

Domen

Founder, DTC Lifestyle Brand

DTC Lifestyle Brand products
How It Works

From install to sales in minutes

No complex setup. No coding required. Just pure revenue acceleration.

1

Connect Your Store

One-click integration with Shopify, WooCommerce and IdoSell.

2

AI Learns Everything

Our model reads your product descriptions, reviews, and policies to become an expert.

3

Watch Sales Grow

ShopAssist engages every visitor, answers doubts, and nudges them to checkout.

Ready to Transform Your Web Store?

Turn Every Visitor Into a Confident Buyer

Join other merchants who've already transformed their customer experience with ShopAssist. See how our AI sales assistant can boost your conversions in just 15 minutes call.

Start free trial

30-days free trial. See results on your shop risk-free.

60 min
Setup time
24/7
Always available
Conversion lift