Tailored Solutions for Every Growth Stage

Active Selling transforms your web store's search bar into a digital personal shopping assistant. Instead of just displaying a list of results, ShopAssist proactively guides shoppers by asking clarifying questions, such as preferred fit, specific use cases, or style preferences. This narrows down the catalogue to the perfect match, helping customers make confident buying decisions faster.

Ask ShopAssist™ is a custom FAQ embedded directly on your product pages that instantly launches our AI assistant to cover the most common pre-sale support questions. Similar to Amazon Rufus AI, it proactively answers shopper queries about sizing, shipping, returns, and product details right where they're making their buying decision — reducing friction and boosting conversions.

ShopAssist is a revenue-generating sales assistant, not just a support tool. While standard chatbots deflect support tickets, ShopAssist actively sells by recommending products, comparing specs side-by-side, and guiding shoppers to checkout. It connects directly to your Shopify inventory to show live stock, prices, and variants, acting like your best in-store sales associate.

Yes, it works with any Shopify theme. ShopAssist installs as a lightweight app that overlays your store without breaking your design. You can customize the chat widget's colors to match your brand identity perfectly. For Premium plans, we offer a "white-glove" setup to ensure the assistant feels like a native part of your website.

We can easily support larger catalogues. Our Starter plan covers up to 150 products, Standard supports up to 1,000 products with daily sync, and Premium handles up to 10,000 products with 30-minute sync intervals. If you have an even larger inventory, our Enterprise plan offers unlimited product syncing and dedicated infrastructure to ensure instant responses, regardless of catalogue size.

Accuracy is our top priority. Unlike generic AI tools, ShopAssist is "grounded" in your actual store data. It only recommends products that currently exist in your Shopify inventory. If an item is out of stock, the AI knows immediately (thanks to our 30-minute sync) and will suggest relevant alternatives instead of leading your customer to a dead end.

Yes. With our Premium plan, you can upload PDF documents, sizing charts, and policy manuals directly into the system. The AI reads and understands these documents, allowing it to answer specific questions like "Is this machine washable?" or "What is your return policy for sale items?" instantly, without the shopper needing to hunt for the information.

No coding is required. ShopAssist is built for a "one-click install" experience directly from the Shopify ecosystem. Once installed, our sync engine automatically maps your products. You can have a fully trained sales assistant live on your store in one day including testing and fine tuning.

A conversation credit is consumed once per unique interaction, regardless of how many messages are exchanged. Whether a shopper asks one quick question or engages in a deep, 20-message consultation to find the perfect product, it only counts as one credit. This ensures predictable billing by protecting your budget from chatty shoppers, encourages deeper engagement since long consultations cost the same as a single question, and provides simplified metrics where 1 credit equals 1 helped customer.

Yes. We understand that established brands want a seamless, white-label experience. Our Enterprise plans allow you to remove all ShopAssist branding, giving you a fully custom look that appears proprietary to your store.

ShopAssist speaks the languages of your store. ShopAssist is capable of supporting any language your Shopify store is published in. All plans now include unlimited language support - ShopAssist automatically adapts to your shop's language settings. The AI trains directly on your store's localized content, ensuring it speaks to your international customers just as fluently and accurately as it does to your local ones.

We offer both flexible monthly subscriptions (cancel anytime) and discounted annual plans. Most of our customers choose the annual plan because ShopAssist becomes a central pillar of their yearly sales and marketing strategy. Because our AI learns and optimises over time, most merchants see the best ROI after 2–3 months of active selling. Since it acts as a revenue-generating employee, aligning it with your annual initiatives ensures consistent optimisation and the best long-term return on investment.

ShopAssist natively integrates and supports Shopify and WooCommerce eCommerce platforms. However, our AI shopping assistant is built in a way that it can integrate to your eCommerce platform of choice (like for example Shopware, IdoSell, Magento, Odoo eCommerce, Wix eCommerce etc.), as long as it supports API integration.